Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I had a great experience with the Pegasus technician-Kostiantyn. He arrived with the necessary parts, including the motor with carbon brushes and the door lock, and took care of everything efficiently and professionally. He was knowledgeable, courteous, and clearly knew what he was doing. I really appreciated that he came prepared with the required parts and completed the job without unnecessary delays. Excellent service from start to finish. Thank you for the professional and efficient work! I am very comfortable recommending Pegasus to everyone I know and to anyone who may need their services. ~ Besa H
I contacted Pegasus Appliance Repair by phone, and they were able to arrange a service visit very quickly. Gregory, the technician, was professional, careful, and thorough. He quickly identified the problem with my Sub-Zero refrigerator and resolved it efficiently. Sub-Zero appliances require specialized knowledge and experience, and Gregory clearly knew what he was doing. I’m very satisfied with the service and would highly recommend Gregory and Pegasus Appliance Repair. ~ 金树乾
Kostantin showed up at the very beginning of the time slot I was promised and he did a complete examination of my fridge. He then cleaned the condenser, which was very dirty and listend to the compressor with a stethoscope. Then he put everything back and told me the fridge is in very good shape. I had looked them up on BBB and they had the top rating, which I will also give them. I will definitely call them again if needed👍👍Finn Schmidt-Hansen ~ Finn S
I had a great experience with Pegasus. My dishwasher installation went smoothly and was quick and hassle-free. Gregory was very friendly, professional, and made sure everything was installed properly. He answered all of my questions and left the area clean when he was finished. I'm very happy with the service and would definitely recommend Pegasus to anyone looking for reliable service. ~ K S
They were super responsive right away and then they had to order a part from Europe. They contacted me the day it arrived ready to come install it the next morning. I was super impressed with how on top they were of this and ready to help me the very next day. I will definitely use them again for any appliance repair or replacement ~ Tj J
I've worked with Pegasus Appliance Repair for quite a while and can honestly say they're one of the most organized and professional home service companies I've dealt with. Dmitry and his team genuinely care about their customers and always try to do the right thing. They're responsive, honest, and take pride in their work. Thank you! ~ Maya S
Pegasus was amazing -Kostiantin came quickly - diagnosed the problem quickly. They even called on a Sunday to tell us the much awaited part was in for our Fisher & Paykel fridge. Kostiantin was courteous, efficient and very knowledgeable. Pegasus is in our data base now for all appliance repairs! ~ Penny W
Had a really great experience with Pegasus Appliance Repair. Gregory came to fix our dryer. What a lovely gentleman. He was super friendly, very knowledgeable and fixed it in a jiffy (snapped belt). If you’re not sure who to call, I highly recommend Pegasus. ~ Karen M
Thank you Pegasus Appliance Repair for fixing my 10-year-old Samsung induction stove. Tech was friendly and provided amazing service! ~ Richard D
Quick response to our call and dryer was successfully fixed! ~ Meredith B

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